bdj33 Privacy Policy

1. Definitions and Introduction

This Privacy Policy ("Policy") has been prepared by the organisation operating the bdj33 platform ("Company", "we", "us"). This Policy provides detailed information about the privacy protection of all users ("you", "your", "user") of the website https://bdj33.cam.

The following terms used in this Policy carry specific meanings:

• Personal Information: Any information that can directly or indirectly identify an individual.
• Processing: The collection, storage, modification, use, disclosure, or deletion of personal information.
• Third Party: Any person or organisation other than bdj33 and the user.
• Platform: bdj33's website, applications, and all related services.

By registering an account on the bdj33 platform or by continuing to use the platform, you are considered to have given your consent to all the terms and conditions of this Privacy Policy.

2. Information We Collect

bdj33 collects only the information necessary for the proper operation of the platform, to meet legal obligations, and to provide users with better service.

2.1 Information You Provide

During registration and account management, you voluntarily provide the following information:

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, or bank account number)
• Government-approved identity documents for verification (national ID card or passport)
• Transaction history and betting records

2.2 Automatically Collected Information

While you use the platform, our servers and technical systems may automatically collect the following information:

• IP address and geographic location (at country level)
• Browser type, version, and language settings
• Device type, operating system, and screen resolution
• Session information: login time, active session duration, logout time
• Pages visited, links clicked, and search queries
• Referral source (where you came from before visiting the platform)

2.3 KYC Information

As required by regulations, for transactions or withdrawals above a certain amount, we follow a "Know Your Customer" (KYC) process. This process may involve collecting additional identity documents and proof of address.

3. Purpose of Using Information

bdj33 uses collected personal information only for the following purposes:

• Account Management: Processing registration, verifying identity, and ensuring account security.
• Transaction Processing: Completing deposits, withdrawals, and other financial transactions.
• Customer Support: Resolving your issues and answering your questions via 24/7 live chat and email.
• Legal Obligations: Complying with applicable laws, regulations, and directives from regulatory bodies.
• Fraud Prevention: Preventing unauthorised access, fraudulent activity, and money laundering.
• Platform Improvement: Analysing user experience and improving the quality of services.
• Communications: Sending important updates, transaction notifications, and (with your consent) promotional offers.
• Responsible Gambling: Monitoring suspicious behaviour and providing support to problem gamblers.

We never sell your personal information to third parties or rent it out for commercial purposes.

4. Information Sharing and Disclosure

bdj33 may share your information with third parties in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers who perform specific tasks on our behalf — such as payment gateway processing, IT infrastructure maintenance, and fraud prevention. These partners are given limited access to only the information needed to carry out their assigned tasks.

4.2 Legal Obligations

We may be required to disclose your information to the relevant authorities under a court order, a lawful request from a government body, or the requirements of applicable law.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, the new operating entity will be required to maintain standards equivalent to those in this Privacy Policy.

4.4 With Your Consent

For any purpose other than those listed above, we will obtain your explicit consent before sharing your information.

5. Cookies and Tracking Technologies

The bdj33 platform uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Indispensable for the basic functionality of the platform. Without them, the site will not work properly. There is no option to disable these cookies.
• Functionality Cookies: Used to remember your preferences, language settings, and login state.
• Analytics Cookies: Used to analyse and improve platform usage.
• Security Cookies: Used for fraud detection and account protection.

5.2 Cookie Controls

You can control or reject most cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some important features of the platform to stop working.

6. Data Retention Period

bdj33 retains personal information only for as long as necessary. The retention period is determined based on the following factors:

• Active Accounts: All necessary information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed or deactivated, certain information may need to be retained in accordance with legal obligations.
• Financial Transaction Records: Retained for the period specified under applicable financial regulations in Bangladesh.
• Legal Claims: Where a legal claim or dispute is ongoing, the relevant information will be retained until the matter is resolved.

Once the purpose of retention has been fulfilled, we delete or anonymise the information using secure methods.

7. Security Measures for Data Protection

To ensure the protection of your personal information, bdj33 applies industry-standard, multi-layered security measures:

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Encrypted Database: Stored sensitive information is kept in encrypted format.
• Firewall and Intrusion Detection: Advanced technology is used to prevent unauthorised access.
• Two-Factor Verification: Additional verification is applied for suspicious logins or large transactions.
• Access Controls: Only authorised staff can access specific information when required for their work.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.

While we are committed to ensuring the highest level of security, no data transmission over the internet is entirely risk-free. If you suspect any security breach, please notify our support team immediately.

8. Your Rights and Controls

You have the following rights over your personal information:

8.1 Right to Access Information

You have the right to know what information we hold about you. You can contact the support team to request a copy of your information.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you have the right to request that it be corrected.

8.3 Right to Request Deletion

In certain circumstances, you have the right to request that your information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

In certain cases, you have the right to object to the processing of your information, particularly in relation to marketing communications.

8.5 Withdrawal from Marketing Communications

You have the right to unsubscribe from promotional emails or notifications at any time. However, this does not apply to transactional and security-related notifications.

If you wish to exercise any of the above rights, please contact our support team. We will respond to your request within a reasonable time.

9. Protection of Minors

bdj33 is strictly an adults-only service. Users must be 21 years of age or older to use this platform.

We do not intentionally collect personal information from anyone under the age of 21. An age verification process is applied at the time of registration.

If we become aware that a minor has provided information to us, we will immediately delete that information and close the relevant account. If you believe that a minor has registered on our platform, please contact us.

10. Changes to the Privacy Policy

bdj33 reserves the right to update or change this Privacy Policy at any time. The following process will be followed for any changes:

• The date of the change will be noted in the "Last Updated" section at the top of this page.
• For significant changes, registered users will be notified by email.
• If you continue to use the platform after a change, you will be considered to have agreed to the new policy.
• For significant changes, we will endeavour to give adequate notice before the effective date.

We recommend that you review this page regularly so that you are always aware of our latest policy.

11. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 live chat support available in Bengali

Our privacy team will usually respond to your request within 48 working hours.